Economic Development

Growth Done Smarter

A catalyst for meaningful change

As a catalyst for transformation, Wilmington Leaders Alliance members are working towards making Wilmington the most dynamic and scalable city in America by elevating initiatives such as Zip Code Wilmington, Year Up, Tech Impact, and Generation.

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Wilmington makes a promise

WLA continues to assess the workforce landscape in Wilmington, a priority need identified for residents and employers alike is a robust soft skills training program.  Download our workforce development report to better understand the landscape in Wilmington here. Many applicants may have the skill sets required to move forward in the hiring process, but do not advance due to soft skills such as interviewing and customer interfacing. WLA drives to make that change.


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A Targeted Opportunity

Wilmington employers need entry to mid-level staff that have existing soft skills and customer service training.

WLA Partnering with Generation

Among other successful job training organizations in Wilmington, Generation is a unique provider for the Certified Nursing Assistant and Customer Service Representative professions. For these roles Generation is providing a solution to growing demand and a need for workers with strong character and soft skills. In addition to its existing programs, Generation has the capability to design programs for individual employers or coalitions of employers.
WLA is working with Generation to launch a soft skills job training program for the financial services industry. This program will train for positions in retail banking such as customer facing tellers and customer service call centers. WLA is also exploring new opportunities to address workforce needs and is working with Generation on a program for BlueTech employers in fields such as warehouse services, delivery drivers, service-oriented call centers and more.

"I’m fixing computers. I’m working in Active Directory. I’m restarting SQL Servers. You know? I’m configuring databases. So, it’s definitely a 180-degree difference from before I started till now."

– Aundre Chambers, WSFS Service Desk Analyst, & IT Works Alumni Ambassador

Workforce Development Placement Grows by 92%!

WLA Members are advocates for the City of Wilmington and are involved in attracting and retaining businesses and talent to the area.

Wilmington Leaders Alliance takes economic growth very seriously. As one of our four core areas of focus, We believe that “Developing Wilmington’s position as a thriving and prosperous city in a 21st-century global economy requires excellence in workforce development. This requires intentional partnerships between employers, investors, training providers, and the government.” Taking the measures to enhance the economy and allow for prosperity will ensure the growth and wealth of this great city.

As Wilmington continues to emerge as a technological hub on a national scale, ventures like Zipcode are linchpins in furthering that progression. With a placement rate of an outstanding 92%, jobs and employment amongst Wilmington’s population is demonstrating growth and expansion in the city.

Impact & Innovation

Universal Banker Program: Creating Pathways to a Positive Future

March 15, 2019
Catching up with Justice, Cohort 1 graduate   Justice graduated from the first cohort of the WLA and Generation Universal Banker Program in October 2018. Since then, he’s been gainfully employed by WLA member, Capital One as a Customer Service Solutions Technician. WLA caught up with Justice last month to check in and hear about...

Warehouse to Change Lives of Wilmington Youth

February 28, 2019
The 2017 recipient of The Pete duPont Freedom Foundation Reinventing Delaware award is making waves in the local community. WLA Executive Member Joe Westcott of Capital One joined Mayor Mike Purzycki, and City Councilmen and women at the official unveiling of The Warehouse, Inc. on January 17th, 2019.   The Warehouse is a collaborative effort...

WLA Member TAPP Network Collaborating With GIFT Global To Promote Delaware Changing Lives Initiative

February 28, 2019
WLA member TAPP Network recently announced their collaboration with GIFT Global and their coalition, Delaware Changing Lives. This initiative was designed to help make mindful practices easily accessible to Delawareans. Along with a website and social media campaign, TAPP is supporting a live event at Kingswood Community Center. Joining the company and international nonprofit are...

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